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1. User complaints are the best gift
The content of user complaints is the direction of our work improvement; if we can eliminate these complaints in time, it will truly increase the company’s assets.
Customers buy enjoyment, not merchandise
When a customer buys a product, what they value is the convenience and enjoyment that the product's function and service will bring to them; if they can't do it, then complaints and complaints are inevitable. User complaints are the best gift.
Continuously improving work based on customer complaints is a real increase in the company’s assets. From a narrow perspective, the company’s assets are hardware such as plant, equipment, and capital. But in a broad sense, the eternal assets of an enterprise refer to those customers who are loyal to the company's brand. Whoever has more loyal customers has more assets. On the contrary, not only will the market be lost, but the assets will also become liabilities, leading to insolvency and bankruptcy.
In the information age where information is transmitted quickly, customers will also "empathize with each other." To keep customers' hearts, we must continue to meet their individual needs. To this end, we must first create a space for individualized innovation for internal employees, and exchange employee loyalty to the company in exchange for customer loyalty to the brand, so that the company can continue to operate and contribute to the progress of society and mankind.
2. The core competitiveness is the extraordinary ability to acquire customer and user resources
The core competitiveness does not lie in that you have to have a component, it means whether you have seized the resources of market users and whether you can gain the loyalty of users to your company. If so, it is market competitiveness and core competitiveness.
Therefore, Xingzhongke’s core competitiveness is the extraordinary ability to acquire customer and user resources.
3. create moving
To create a touch is to be passionate about work; it is to continuously meet the personalized needs of users; it is to work with "heart", to be attentive to the product, and to be attentive to the user. Changshun people have been creating touch. In the process of Changshun's development, they will definitely start a bright future with a brand image that continuously creates touch, accumulates cohesion and innovation and change!
4. Your satisfaction is our work standard
In smooth, products that pass technical inspection are not necessarily qualified products, only products that are satisfied by users are qualified products. Because users are dissatisfied, and the product cannot be sold, the company has no profit at all. Therefore, user satisfaction is a smooth working standard, and you cannot say "no" to users.
5. Never say "no" to the market
The "market" here refers to the market in a broad sense. Whether you are in a production line or a marketing company, or in a service position or even a security guard, your position is your market. You must never say "no" to the market and satisfy all users.
Xingzhongke has many years of experience in the supply of brands in the power supply industry and is a high-tech enterprise specializing in the production of power products.
The industry implements full-process production control, from raw materials to production to packaging and shipment, and has established a complete quality supervision and inspection system.
Xingzhongke Power has a professional distribution team that actively responds to customer feedback and needs to ensure that customers receive the products they need at the specified time.
It has advanced testing equipment and automated production equipment at home and abroad, and a professional design, development, management and operation team.
With the concept of mid-end price for high-end products as the core, we insist on cost control from raw materials to the production process.
Strive to achieve beyond what customers think, from customer order to product delivery. Provide your company with technical support and provide customers with high-quality butler-style services!